Refund policy

Returns & Exchanges Policy

We provide high-quality apparel for individuals who value products that last. If your purchase does not meet your expectations, we are here to make it right.

Return Window & Conditions

You have 30 days from the date of delivery to return an item. To be eligible for a return, items must be unworn, unwashed, unaltered, and in their original packaging. Returns received after the 30-day window will be refused and sent back at the customer's expense.

Return Shipping

Customers are responsible for the cost of return shipping. We are not responsible for return packages lost or stolen in transit.

One-Time Free Exchange

We offer a one-time free exchange for size or color on regularly priced items (U.S. orders only). You cover the shipping cost to get the item back to us, and we will cover the outbound standard ground shipping for your new item.

Processing Time

Once your return is received at our facility, please allow 3 to 5 business days for your refund or exchange to be processed, depending on the bank's processing times.

Return Address:

Wichales Returns
12460 California St. #1966
Yucaipa, CA 92399